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Latest Lessons2019-11-18T13:42:18-05:00
209, 2018

Performing While Still Building a Team? Get Used to It!

By |September 2nd, 2018|Categories: Team Building|Tags: , , , , , |

Dating back to our earliest days in management training, we have all been taught that we are to first build a great team, and then the results will just "come."  There are many organizations out there that still operate under this pretense, at least when it suits them, even though the logic behind the statement is flawed.  The statement is too simplified and can lead to issues when trying to [...]

1908, 2018

Choosing What Tasks Can Wait, The Incomplete To-Do List

By |August 19th, 2018|Categories: Coaching|Tags: , , , , |

I consider myself to be quite productive, to the point where people have asked me to share my process with them on multiple occasions throughout my career.  I'm not perfect, but I subscribe to some teachings of those who are as close to perfect at this as it gets, and it has helped me to accomplish many things over shorter periods of time than the average person.  The fact that [...]

508, 2018

Sometimes You Don’t Need a Plan

By |August 5th, 2018|Categories: How We Lead|Tags: , , , |

I'm not usually a proponent of going at things without a solid plan in place, but sometimes taking the opposite approach can be the best thing for you.  While this isn't something I recommend you do often, there are some specific times when I find it necessary to "get out of your head" and just "Do." When your plans start to get too detailed, there's a pretty good chance that [...]

807, 2018

Who Noticed Something In You?

By |July 8th, 2018|Categories: Lessons in Life|Tags: , , , , , |

Throughout the course of our careers, we encounter a few people who make a drastic impact on our lives and careers.  These are people who see something in us that we do not see in ourselves; often they are supervisors, but not always. I'm interested in hearing about the first person in your career that fits this mold. My very first situation liked this happened when I was 16 years [...]

407, 2018

Managing Results vs Managing Relationships

By |July 4th, 2018|Categories: How We Lead|Tags: , , , , , |

I'm sure many people reading this are going to be quick to point out the negative aspects of managing results over relationships without reading further than the title.  Those of you who are familiar with my work are well aware of my passion for people, so this title may come as a bit of a surprise.  You are also likely familiar with my propensity to discuss the ugly side of [...]

107, 2018

Moving People Around Can Help, But Be Careful

By |July 1st, 2018|Categories: Coaching|Tags: , , , , |

If you oversee multiple locations, there will be times when the best decision you can make entails moving someone from one location to another.  The problem with these types of moves is that they do not always get done for the right reasons, and can often lead to disaster.  Some of the biggest mistakes organizations make happen as a result of these types of moves being made when a better [...]

2306, 2018

Becoming A Multi-Unit Leader: Vol 1 – Why We Fail

By |June 23rd, 2018|Categories: Coaching|Tags: , , , , |

I knew I wanted to be a multi-unit leader before I even became a single-unit manager for the first time.  I'll never forget how it felt when I finally reached that point in my career, and there's nothing like it.  I've dedicated a large part of my life to helping others to get there themselves, and although it hasn't always worked out for them, the ones who have excelled are [...]

1406, 2018

What Lines Will You Never Cross?

By |June 14th, 2018|Categories: How We Lead|Tags: , , , , , |

There will be points throughout your career where you will be put in situations that truly test your personal value system.  Decisions will need to be made that are not nearly as clear-cut as you would like them to be.  People's lives will be affected, including your own, and there won't always be a "good" answer to the problem you're dealing with.  Sometimes, there will be forces pulling at you [...]

1106, 2018

Write An Article on Our Blog

By |June 11th, 2018|Categories: Hot Topics|Tags: , , , , |

If you are interested in writing an article to be featured on, please reach out to me. I know a lot of you have great ideas that you have shared with me on our various social media platforms.  Most of you don't want to go through the hassle of setting up a blog of your own, and I don't blame you, it can be exhausting. If you want to [...]

906, 2018

An Operator’s Guide to Silo Busting

By |June 9th, 2018|Categories: How We Lead|Tags: , , , , , , , , |

I'm an operator, always have been, always will be.  It's in my blood, I love it, and I wouldn't have it any other way.  Being an operator has the highest of highs and lowest of lows in an organization.  We are the front line.  We are the company in the eyes of the consumer.  We are the main reasons organizations rise and fall. And, let's face it; we are pretty [...]

806, 2018

An Easy Way to Reflect On Your Approach to Leadership

By |June 8th, 2018|Categories: How We Lead|Tags: , , , , , , |

Great leaders spend a lot of time reflecting on their decisions, their relationships, and their overall approach.  It's an extremely important part of the visualization process, as we all need to reflect on what we have done in order to ensure that we are doing the right things that will take us to where we want to go. Are you on track?  Have you accomplished the objectives you've set out [...]

406, 2018

Spend Time With the Right People In Your Organization

By |June 4th, 2018|Categories: Team Building|Tags: , , , , |

Most of us will spend the vast majority of time at work with our direct reports.  The vast majority of our responsibilities in leadership roles revolve around them.  We are needed to support, guide, consult, and help the people on our teams, so it makes complete sense that we would spend most of our time with them.  We also spend time with our direct supervisors. This time diminishes greatly over [...]

2905, 2018

The One Proven Way To Motivate Your Team

By |May 29th, 2018|Categories: How We Lead|Tags: , , , , , , , , |

I was inspired to write about motivation after watching a fantastic video  by a friend of mine on LinkedIn.  I didn't ask for her permission to share her info here, but I will add a link to her post once I speak with her. There are so many things written on motivation that it can be hard to know what approach is the best one to take when working with [...]

2605, 2018

People Ask, Does Your Phone Ever Ring?

By |May 26th, 2018|Categories: Uncategorized|Tags: , , , , , , |

Something that is rarely taught and difficult to understand is the proper level of involvement your team requires from you.  Although no two teams are exactly the same, there are some processes you can put in place that will help you to understand the right amount of involvement you should have with the individuals on your team. Early on in my career, I was way too involved.  I wanted every [...]

2205, 2018

How Strong Is Your Foundation?

By |May 22nd, 2018|Categories: Lessons in Life|Tags: , , , , , |

How strong is your ability to stay focused on the right things when everything and everyone around you seem to be lost in a cloud of uncertainty? I've found that one common thing among the great leaders I have spent time with is that they are always calm in high pressure situations.  Uncertainty leads to stress, in fact I think that it is the single largest cause of stress we [...]

1905, 2018

Who Will Take Your Place?

By |May 19th, 2018|Categories: How We Lead|Tags: , , , , , |

I'm often asked to give people advice on how they can get promoted faster.  The complete answer to that question differs from person to person.  Everyone have different things we need to work on, and our professional situations vary, but there is one part of the "promotion" question that has to be a part of the answer, every time:  You MUST have a back fill.

1805, 2018

Restaurant Managers: Interactive Interviews Can Help

By |May 18th, 2018|Categories: Team Building|Tags: , , , , , |

Many restaurants are really struggling to find people who can "wow" their customers.  It has never been easy to find people who are naturally great at this, especially in the restaurant industry where they are often treated poorly on a regular basis. While there is no magic bullet to guarantee that you will fill your team with A-Plus employees tomorrow, there are some things you can do that will help [...]

705, 2018

Why Don’t We Teach Our Teams To Manage The Money We Pay Them?

By |May 7th, 2018|Categories: How We Lead|Tags: , , , , , , |

Have you ever met someone brilliant at running a successful business, yet horrible at managing their own personal finances?  A large percentage of business leaders cannot struggle to find their same levels of success at home as they do in their careers.  You should never assume that just because someone can effectively manage a business for someone else, that they immediately must be effective in managing their own personal finances.  [...]

505, 2018

Take the High Road

By |May 5th, 2018|Categories: Team Building|Tags: , , , , , , |

Have you ever been burned by someone on your team who you gave everything you had to in an effort to help them succeed?  Have you ever felt so infuriated by someone's actions or words that you questioned whether or not having a leadership position was the right career path for you? If so, don't feel bad, every leader has gone through this, and these situations will continue to happen [...]

2904, 2018

How Tough is This Labor Market?

By |April 29th, 2018|Categories: Hot Topics|Tags: , , , , , , , , |

Have you heard the news? We are working with the tightest labor market that has existed in nearly thirty years.  The vast majority of us were not running businesses, or even alive in many cases, the last time unemployment was this low.  It is extremely difficult to find and retain great people, and many organizations are extremely late in adjusting their focus to account for the challenges that this labor [...]

2104, 2018

Ever Have To Fix A Broken Restaurant?

By |April 21st, 2018|Categories: Coaching|Tags: , , , , , , , , |

The principles here apply to most businesses, but for those of us who have or continue to run restaurants for a living, there are likely some very familiar situations to you explained below. If you've worked in retail management for any length of time, and performed well while doing it, there's a pretty good chance that you have been asked to go into a broken situation and turn it around.  [...]

2104, 2018

Planning for the Unexpected

By |April 21st, 2018|Categories: Coaching|Tags: , , , , , , |

I think we can all agree that planning is one of the more important and effective things we can spend our time on.  Study after study show the benefit of planning, visualizing, and analyzing has on our lives and careers.  There are countless resources out there that give us advice on planning and explain the value in the process of doing so; so I won't spend much time on that [...]

1204, 2018

Join my Lessons in Leadership on Social Media!

By |April 12th, 2018|Categories: Hot Topics|Tags: , , , , , , , , |

Readers,   Lessons in Leadership is all about you.  The engagement, communication, and feedback you give us is extremely valuable.  We have a ton of new content coming out in the future as a result of the ideas you have helped us come up with, and we are looking to increase the ways in which we can communicate with each of you. There are now more ways to join our [...]

1104, 2018

Doing the Right Thing, For the Wrong Reason, Does Not Make it Right

By |April 11th, 2018|Categories: How We Lead|Tags: , , , , , , |

Leave it to a horrible leader to turn something that could be a major positive into a complete culture killer.  Chances are, you have either worked for someone who has done this, or you know someone who does this.  This is not confined to work situations, not at all, and the result that comes from these situations are always the same.  When this happens to you, you are always left [...]

804, 2018

The Work/Life Balance Myth

By |April 8th, 2018|Categories: Lessons in Life|Tags: , , , , |

Do you struggle with work/life balance? If you're one of the many people who really struggle to find harmony in their life, you are not alone.  I used to be very down on myself over this.  I was often accused of being married to my job, a workaholic, etc... Everything I read mentioned how important it was to have a work/life balance, yet I had a hard time finding anything [...]

704, 2018

Some Unconventional Thoughts on Loyalty

By |April 7th, 2018|Categories: How We Lead|Tags: , , , , , , , , , |

It seems that the only time we hear the term "loyalty" discussed, it's when someone is referring to the overall lack of it in today's workplace.  Typically it is a jab at the millennial generation.  I've had plenty to say on this topic, and will continue to have new insights to add to the discussion, but I want to a different approach in this conversation. I have worked with people [...]

604, 2018

Genuine Leaders Don’t Interview Like Normal People

By |April 6th, 2018|Categories: Team Building|Tags: , , , , , , |

Most effective leaders spend most of their time playing the role of the potential employer when involved in an interview, but every once in a while the tables are turned.  Leadership positions are rarely short-term jobs, as it takes time to see a vision through to the end, so we tend to stay with employers for longer than the average employee, but every once in a while, we have to [...]

404, 2018

Can Employees Be Your Friends?

By |April 4th, 2018|Categories: How We Lead, Uncategorized|Tags: , , , , , , , , , , , |

Before I get started here, I want you to understand a little bit about the way I conduct my business. I do not fraternize with my team. I do not hang out with them outside of work, ever. I guess I'm "old school" when it comes to that, as the boundaries between employee and employer seem to be fading over time, but I will continue to keep my boundaries in [...]

304, 2018

The 59.5 Hour Work Week.

By |April 3rd, 2018|Categories: Lessons in Life|Tags: , , , , , , , , , |

Are you crazy? Who would ever want to work a 59.5 hour work week?  Where's the balance in that? We would all be burnt out... Right??? Wrong. The great Brian Tracy, in his book The Luck Factor, taught us that the top two percent of successful people in the world worked an average of 59.5 hours per week.  When I first heard that, I had some mixed emotions.  Part of [...]

204, 2018

Just Be Five Percent Better

By |April 2nd, 2018|Categories: Lessons in Life|Tags: , , , , , , , , , , , |

You will probably never read a news article about an organization becoming five percent better at what they do.  It's unlikely you'll find a self-help book about being 5% more productive, or 5% better at managing your life.  The reason for that? Changing by 5% isn't perceived to be worthy of discussion.  Big news sells.  People aren't interested in learning how to be a little better at something, they're looking [...]

3003, 2018

It’s Time to Start Paying Your Home-Grown Talent!

By |March 30th, 2018|Categories: Hot Topics|Tags: , , , , , , , |

Have you ever wondered why organizations continually pay top dollar for external hires while short changing their home grown talent? You are not alone.  This is common throughout businesses in every industry, and this method has been used to balance out pay scales on an organizational level for as long as any of us have been in business. From a purely emotional standpoint, it's hard not to see a problem [...]

3003, 2018

Do we have favorites? Of course we do!

By |March 30th, 2018|Categories: How We Lead|Tags: , , , , , , , , , |

Let me preface this by saying that showing favoritism  for reasons outside of performance or the attributes explained below is wrong, and will lead you to big problems down the road.  I do not condone that type of behavior, and would never recommend working for an organization where this is considered acceptable behavior.  You see that a lot when people blue the lines between personal and professional by hiring those [...]

3003, 2018

Flavor of the “Weak”

By |March 30th, 2018|Categories: How We Lead, Uncategorized|Tags: , , , |

Have you ever gone from feeling  like you were on verge of a major breakthrough at work, only to be sent scrambling in an entirely different direction due to a singular event or situation that completely changed your entire plans for the immediate future?  How many times, after the dust settles, do you look back and realize that things would have been significantly better if you would have just stayed [...]

2903, 2018

The Ideas Behind MyLnL

By |March 29th, 2018|Categories: How We Lead, Uncategorized|Tags: , , , , |

I think it's important for the readers of this site to understand my purpose behind its inception. I took on my first leadership role nearly twenty years ago, accepting a management position at the restaurant I worked in during high school.  At the time, I had no intentions of making a career out of leading people.  I didn't see myself as "management material" at the time, but my supervisor saw [...]

2803, 2018

Leadership Style…

By |March 28th, 2018|Categories: Team Building, Uncategorized|Tags: , , |

I figured it's about time I finally write a post on this blog I set up over a month ago.  The problem with these types of things are knowing where to start.  The obvious answer on this website would be to define leadership, however that opens up Pandora's box; with answers coming from all directions, each with a different perspective on the vague topic of leadership.  I think we'll open [...]

2703, 2018

The Affiliative & Democratic Styles

By |March 27th, 2018|Categories: How We Lead, Uncategorized|Tags: , , , , , |

The affiliative leadership style is probably the most enjoyable style to have in a supervisor.  This is the type of leader I aspire to be. Although no one style works in all situations, the affiliative style is where I would like to spend the majority of my time; and if I'm doing my job as a leader by surrounding myself with competent people who are aligned with my moral fiber, [...]

2603, 2018

Managing Millennials

By |March 26th, 2018|Categories: Hot Topics|Tags: , , , , , , , , , , |

One of the things I've been hearing a lot lately, no matter where I look, are people complaining about how difficult it is to manage the millennial generation.  This generation of employee will represent the majority of the workforce within the next two decades. I personally don't see what the big deal is.  My team has been almost entirely comprised of millennials for the past few years, and they have been the most successful [...]

2503, 2018

Can Your Facebook Account Get You Fired?

By |March 25th, 2018|Categories: Hot Topics|Tags: , , , , , , , |

Do yo know someone who lost their job because of something they put on social media?  Have you or someone you know missed out on a job opportunity because of something you posted on a personal account?  This is becoming quite common in the workplace today, and I believe that social media checks will take the place of references in the next five years. This is a topic that people [...]

2503, 2018

Could You Manage Millions of Dollars?

By |March 25th, 2018|Categories: Lessons in Life|Tags: , , , |

I want you to imagine that tomorrow you are going to take over a multi-million-dollar organization. You will inherit a company that generates millions of dollars in revenue, staffs approximately 10,000 people, responsible to a board of investors for profitability, and the fate of the company solely rests upon your decisions, good or bad. Now, also along with taking over that multi-million-dollar company tomorrow, you have to present your personal [...]

2203, 2018

Leave the short-term decisions to your team

By |March 22nd, 2018|Categories: How We Lead|Tags: , , , , , , , , , |

When you make a decision, the time in which that decision mostly affects is a clear indicator of where you are on your career path.  We all make decisions based on the distance into the future for which we can clearly see.  Think of it from the perspective of altitude.  At each stage in your career, you move up a little higher, and the distance in which your vision enables [...]

2203, 2018

“We Only Promote from Within” – Then Why Are You Trying to Hire Me?

By |March 22nd, 2018|Categories: Hot Topics|Tags: , , , , , |

The title of this article may turn a head or two, but hear me out before you decide to crucify me.  Why on earth would a company that only promotes from within ever have the need for a managerial recruitment campaign? One could argue that internal development is the lifeblood of an organization, and I wouldn't argue against it.  That being said, it takes a lot of restraint from me [...]

2003, 2018

Circle of Influence: Volume 1

By |March 20th, 2018|Categories: Lessons in Life|Tags: , , , |

When I was growing up, I was amazed by the T-Mobile family plan and how you could select 5 people that, no matter what, you could communicate with regardless of the time of day, and you wouldn’t get charged. Without giving up my age, that was at a time where most cell companies didn’t have unlimited plans so that enticed several customers to switch over. Now that I have grown [...]

2003, 2018

Does Your Team Do What You Want Them To?

By |March 20th, 2018|Categories: How We Lead|Tags: , , , , , , , , , |

Strong leaders also have to be strong managers, but not all strong managers are strong leaders.  This is not a problem that can be fixed in every manager, as some people are simply unwilling to tap into the human element of leading teams.  Task oriented managers simply see their job as simply to get their team to do what they are supposed to do.   If you ever hear anyone complain [...]

1903, 2018

Stop Trying To Teach “Soft Skills”

By |March 19th, 2018|Categories: Coaching|Tags: , , , , , , , , , |

Interpersonal or “soft” skills is a term that we use to define one’s ability to positively connect with people.  We have all worked with someone struggles with this, some more than others, but there are always a few that really stand out.  Perhaps they’re too confrontational, fail to provide recognition, or struggle to uphold a positive work environment.   Most of us are probably guilty of trying to “fix” this [...]

1803, 2018

Are CEO’s Really Overpaid?

By |March 18th, 2018|Categories: Hot Topics|Tags: , , , , , |

The topic of CEO pay can become venemous.  So many people have such a strong view on this subject, although most of the people I know who are firmly against high CEO pay know very little about business, and the impact a great CEO can have on an organization.   Sometimes, one's political views trickle into the business conversation, causing things to get heated at times. I welcome those types of conversations [...]

1303, 2018

If their grass looks greener… turn on a sprinkler

By |March 13th, 2018|Categories: Team Building|Tags: , , , , , , |

I find so many people on a constant chase for the right “fit” in their careers. What drives me absolutely nuts is when I find these flaws in someone working in a supervisory position. I wish I could just grab everyone who is on this crazy chase for perfection in an organization and help them realize that by stopping and reviewing their choices, they may realize what all great leaders [...]

1003, 2018

What Is Your Favorite P.I.E?

By |March 10th, 2018|Categories: Uncategorized|

I must say one of my favorite American past times is eating a great apple pie. However, that is not the pie I am talking about here. This is a specific acronym that was taught to me several years ago by a Vice President of a company I looked up to. It is something that has influenced me for over a decade, and I am here to tell you about [...]

1003, 2018

Give Yourself A Promotion!

By |March 10th, 2018|Categories: Uncategorized|

Start doing the job now, and save yourself a lot of time and headaches in the future. The performance of a team almost always drops off shortly after a leadership change.  There are many reasons for this, the largest being the common trickle down effect that change creates, but the next largest reason for the dip in performance is that the new leader has to go through a period of [...]

903, 2018

Don’t Be A Sore Winner

By |March 9th, 2018|Categories: Uncategorized|

I figured I would take a moment away from our social media pages and write an article pertaining to a subject I am passionate about. One of the things I have heard since I can remember is that you should never be a sore loser. Whether it be some type of mental block, the pressure I was under in any sport at a young age, or just my DNA I [...]

1602, 2018

Competition is for LOSERS!

By |February 16th, 2018|Categories: Uncategorized|

I'm sure that the heading to this post may turn a head or two.  Yes, I know that a successful business must have some sort of a competitive advantage, which means competition is an ingrained part of the lives those of us who work in the field of business, any business.  While that may be true, far too often I see people who somehow have convinced themselves that in order to succeed [...]

1102, 2018

Accountability Gets a Bad Rap

By |February 11th, 2018|Categories: Uncategorized|

Why does accountability always come with such negative connotations?   If someone prides themselves on being great at holding their teams accountable, the immediate presumption is that they are a hard ass, and likely promote a militaristic culture.  Why is that? Is there a way to change that? I think that strong accountability is a foundational piece of any good organization's culture, but rarely will you find it in a mission [...]

402, 2018

They Are Coming For Your People! What’s Your Plan???

By |February 4th, 2018|Categories: Team Building|Tags: , , , , , , |

Maybe you haven't heard, or maybe it hasn't made it to your business or industry yet, but it is coming.  You can ignore it if you want, but I wouldn't recommend that.  Things are about to get real ugly out there for those of us in the people business.  Companies are already getting down right desperate, resorting to tactics from the last few pages of their playbooks, and this is [...]

302, 2018

Case Study #1: A Team is Changing from Corporate Realignments

By |February 3rd, 2018|Categories: Uncategorized|

Case Studies are something I've wanted to cover at my LnL since the inception of the site, but I had to be diligent in my research of how to properly communicate these situation without violating the privacy of any individual or organization without their consent before attempting to engage in this type of article.  These case studies are loosely based on real life situations that we have been tasked to [...]

2101, 2018

About those Employment Surveys & Questionnaires

By |January 21st, 2018|Categories: Uncategorized|

Just about every industry has adopted the use of an employment survey or questionnaire into their hiring process over the past 15 years or so.  The purpose of these questionnaires are to help get additional information from a candidate in an effort to aid in the hiring process.  The questions are meant to help identify personality traits, strengths and opportunities, cognitive skills, and overall job fit.  These surveys get mixed [...]

2001, 2018

Learn to Embrace Having Nothing To Do

By |January 20th, 2018|Categories: Uncategorized|

I am REALLY struggling with this, but I am convinced that I will come up with a solution to this problem soon.  Let me explain, and perhaps maybe one of you can help, and when I do figure this out, I'll be sure to let you know what worked for me, as well as what did not work, just in case some of you deal with this too. I am [...]

1801, 2018

How to keep employees: Volume 3: The Offer & Introductions

By |January 18th, 2018|Categories: Uncategorized|

You have made it to the next phase in the process. Your new teammate is pumped to be a part of the team, and you can't wait to get them in the door!  This energy doesn't last forever, so don't drag your feet here!  If you have done your job to this point, you are in prime position to add a solid person to your team of top performers.  You [...]

1301, 2018

How to keep employees: Volume 2 – The RJP

By |January 13th, 2018|Categories: Uncategorized|

If you haven't read the prior article on retention, just understand that I explained the bleak future outlook of the labor market.  For most of us, it is more difficult to find  employees today than it ever has been in our working careers; the 1980's were a bit worse.  Based on everything I have read and heard, the labor market will only become more and more dry over the next [...]

1301, 2018

How motivation really works

By |January 13th, 2018|Categories: Uncategorized|

To me, motivation is the desire to get something done.  It's at term we use in business all of the time, especially in operations.  Are your employees motivated? Are you motivated? How do you motivate? The list goes on. I think most people grasp the meaning of motivation, but when you ask them to think about what motivates them personally, you will get a variety of answers, but rarely will [...]

901, 2018

Working when you’re sick sucks, but don’t make it worse than it has to be

By |January 9th, 2018|Categories: Uncategorized|

If you are even reasonably successful, there is a high probability that you have worked your ass off to get to achieve the goals you have in life; it's what you do.  Even if you love what you do for a living so much that it often doesn't feel like work, lets not pretend that you enjoy doing it when you're not feeling well.  EVERYTHING feels like work when you're [...]

2812, 2017

How to keep employees: Volume 1 – Recruiting

By |December 28th, 2017|Categories: Uncategorized|

For this article, we're going to talk about new employees, as it goes hand in hand with my previous article where I explained how important it will be in 2018 and beyond to increase employee retention. I cannot stress enough to each of you how important this will be.  For the first time in my career, organizations are on the verge of being so short handed that they won't even [...]

2812, 2017

We do not have a recruiting problem!

By |December 28th, 2017|Categories: Uncategorized|

Have you adjusted your mindset and focus to compete in the world we live in now, are are you still hanging on to yesterday's best practices? Rather than bitch about "the millennial generation" or complain about how hard it is to find top talent that sticks around, why don't you try a different approach to keep your business from hemorrhaging employees in 2018 like you did in 2017? Maybe this [...]

2812, 2017

New Year’s Goals for Your Team?

By |December 28th, 2017|Categories: Uncategorized|

Those who know me understand how big of a deal New Year's is for me, but for those of you who don't know, let me explain a little.  I'm one of those people who is constantly working on ways to improve my life, whether that be in my career, in business, in my relationships, financially, physically, emotionally, etc... Basically, I treat every day the way people who make New Year's [...]

511, 2017

Good Decisions Can Lead to Bad Results; And That’s OK

By |November 5th, 2017|Categories: Uncategorized|

Have you ever put your faith in the wrong person? Ever have someone completely surprise you, in a bad way?  It happens to all of us eventually, and in the world of leadership, it happens all of the time.  Some people have a really hard time with this, and it can lead a potentially great leader to lose confidence in their ability to identify the right people for the positions [...]

810, 2017

It Takes a Team to Make a Team

By |October 8th, 2017|Categories: Uncategorized|

So, the labor market is pretty tough right now. It is no secret that it is harder to find great people today than it has been in the past.  The labor market in my particular part of the country dried up about two years ago, and hasn't turned the corner on coming back yet.  From what I gather, this seems to be the case throughout most of the country, for [...]

509, 2017

Occasional Emotional Outbursts are OK, If You Know What You’re Doing

By |September 5th, 2017|Categories: How We Lead|Tags: , , , |

Good luck reading anything taught in business school or in a company's training curriculum that tells you that it's OK to get pissed off, and sometimes that is the absolute right reaction to a situation.  Chances are, someone in HR would be terminated for even suggesting this be included in any type of training system.  I can understand that conflict management isn't something you should rely solely on learning through [...]

2808, 2017

Do You Really Believe Your Message?

By |August 28th, 2017|Categories: Uncategorized|

The biggest difference between managerial positions and all other positions is the fact that, as a manager, you are now responsible for the performance of others.  It isn't about you, at least it shouldn't be, yet the amount of people in leadership positions who still don't really understand this is mind boggling! Sure, anyone looking to avoid being looked upon as a poor leader will "say" that they understand this [...]

2408, 2017

Why Do We Take Advantage of Our Best Employees?

By |August 24th, 2017|Categories: Uncategorized|

If you're a performer, you know exactly what I'm talking about.  Why? Probably for two reasons. 1.) You are probably asked to do significantly more than what your peers are asked to do on a regular basis, often to the point where your job title means nothing in comparison to what you really do, and 2.) You've probably done the same thing to your top performers at times, but don't [...]

2208, 2017

Are You Doing A Good Job?

By |August 22nd, 2017|Categories: Uncategorized|

If you read a book on leadership or employee relations that was written within the past ten years, there's a pretty good chance that there will be at least one chapter about the importance of consistent and frequent feedback.  It is no secret that today's employees require much more feedback than those of previous generations, so if you want to survive in a leadership role, you have to become a [...]

1508, 2017

Career Defining Moments

By |August 15th, 2017|Categories: Uncategorized|

We've all heard stories of those pivotal changing moments or situations that changed a person's future, one way or another.  You know what I'm talking about.  Often, they come with phrases like "And that's when I knew..." or "little did I know that that would be the last day I..."  And the list goes on. The thing is, these are not just situations that happen to people we read about. [...]

808, 2017

Delegation, or Passing the Buck?

By |August 8th, 2017|Categories: How We Lead|Tags: , , , , , |

I'm a firm believer in the vast power of intelligent delegation, probably to a greater extent than anyone you know.  I delegate tasks that people in my industry rarely ever pass on to someone else.  I'm wired differently when it comes to this, so writing an article about doing things yourself will probably come as a shock to the people reading this who  know me, especially if we only know each other [...]

3007, 2017

Stop Trying to Sound Smart!

By |July 30th, 2017|Categories: Uncategorized|

I run into this issue a lot, especially when dealing with people who want to be viewed as more than they currently are.  I know that nothing I say or do will ever make this annoyingly common behavior disappear from the workplace; but perhaps some of you reading this are guilty, and didn't realize that other people can easily see when you're trying too hard... There's nothing wrong with wanting [...]




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