Home/Tag: Leadership

Performing While Still Building a Team? Get Used to It!


Dating back to our earliest days in management training, we have all been taught that we are to first build a great team, and then the results will just "come."  There are many organizations out there that still operate under this pretense, at least when it suits them, even though the logic behind the statement is flawed.  The statement is too simplified and can lead to issues when trying to lead a team through a time of change. While the idea that great teams will perform better than others is mostly true, that does not mean that a focus on performance [...]

Performing While Still Building a Team? Get Used to It!2018-09-02T16:58:56-04:00

Sometimes You Don’t Need a Plan


I'm not usually a proponent of going at things without a solid plan in place, but sometimes taking the opposite approach can be the best thing for you.  While this isn't something I recommend you do often, there are some specific times when I find it necessary to "get out of your head" and just "Do." When your plans start to get too detailed, there's a pretty good chance that you're grasping for things to do just for the sake of completion.  You may need to get back into the areas where the action happens in your work or life, and [...]

Sometimes You Don’t Need a Plan2018-08-05T20:27:17-04:00

Who Noticed Something In You?


Throughout the course of our careers, we encounter a few people who make a drastic impact on our lives and careers.  These are people who see something in us that we do not see in ourselves; often they are supervisors, but not always. I'm interested in hearing about the first person in your career that fits this mold. My very first situation liked this happened when I was 16 years old, working in a restaurant during high school with the idea of saving up enough money to move back home to Hawaii as soon as I graduate. At the time, having [...]

Who Noticed Something In You?2018-07-08T21:12:19-04:00

Managing Results vs Managing Relationships


I'm sure many people reading this are going to be quick to point out the negative aspects of managing results over relationships without reading further than the title.  Those of you who are familiar with my work are well aware of my passion for people, so this title may come as a bit of a surprise.  You are also likely familiar with my propensity to discuss the ugly side of organizational leadership; the types of situations that don't make it into the final cut of the many best sellers out there. We have all been taught, early in our careers, that [...]

Managing Results vs Managing Relationships2018-07-04T17:15:27-04:00

Becoming A Multi-Unit Leader: Vol 1 – Why We Fail


I knew I wanted to be a multi-unit leader before I even became a single-unit manager for the first time.  I'll never forget how it felt when I finally reached that point in my career, and there's nothing like it.  I've dedicated a large part of my life to helping others to get there themselves, and although it hasn't always worked out for them, the ones who have excelled are the proudest accomplishments of my career, and I have no plans on slowing down anytime soon... You can never fully prepare someone for the step from single to multi-unit management, nor [...]

Becoming A Multi-Unit Leader: Vol 1 – Why We Fail2018-06-25T19:29:45-04:00

What Lines Will You Never Cross?


There will be points throughout your career where you will be put in situations that truly test your personal value system.  Decisions will need to be made that are not nearly as clear-cut as you would like them to be.  People's lives will be affected, including your own, and there won't always be a "good" answer to the problem you're dealing with.  Sometimes, there will be forces pulling at you from different directions, and the time you have to make these decisions is never enough.  If this hasn't happened to you before, just wait; it happens to all of us as [...]

What Lines Will You Never Cross?2018-06-11T15:55:56-04:00

An Operator’s Guide to Silo Busting


I'm an operator, always have been, always will be.  It's in my blood, I love it, and I wouldn't have it any other way.  Being an operator has the highest of highs and lowest of lows in an organization.  We are the front line.  We are the company in the eyes of the consumer.  We are the main reasons organizations rise and fall. And, let's face it; we are pretty damn arrogant when it pertains to the way organizations are run outside of Ops. Operators have always been, and will always be, extremely opinionated over the way organizations operate outside of [...]

An Operator’s Guide to Silo Busting2018-06-10T19:28:10-04:00

An Easy Way to Reflect On Your Approach to Leadership


Great leaders spend a lot of time reflecting on their decisions, their relationships, and their overall approach.  It's an extremely important part of the visualization process, as we all need to reflect on what we have done in order to ensure that we are doing the right things that will take us to where we want to go. Are you on track?  Have you accomplished the objectives you've set out to this point?  Have you accomplished the things you sought out to achieve, are you on the path to achieve your future goals?  These are questions we ask ourselves regularly, both [...]

An Easy Way to Reflect On Your Approach to Leadership2018-06-08T17:12:51-04:00

How Strong Is Your Foundation?


How strong is your ability to stay focused on the right things when everything and everyone around you seem to be lost in a cloud of uncertainty? I've found that one common thing among the great leaders I have spent time with is that they are always calm in high pressure situations.  Uncertainty leads to stress, in fact I think that it is the single largest cause of stress we deal with.  When things around you are changing and the questions you have about the future cannot be answered, you're likely to get stressed to the max.  While I cannot offer [...]

How Strong Is Your Foundation?2018-05-22T16:35:12-04:00

Who Will Take Your Place?


I'm often asked to give people advice on how they can get promoted faster.  The complete answer to that question differs from person to person.  Everyone have different things we need to work on, and our professional situations vary, but there is one part of the "promotion" question that has to be a part of the answer, every time:  You MUST have a back fill.

Who Will Take Your Place?2018-05-19T16:38:47-04:00